Support
At Wideinversity, we are committed to providing exceptional support to our clients. Whether you have questions about our services, need assistance with your order, or require technical support, our team is here to help.
Need immediate assistance? Use our Live Chat feature on the website to connect with one of our support representatives in real-time.
For any technical issues with files, design support, or production inquiries, please reach out to our technical team at [email protected]
FAQs
For quick answers to common questions, please refer to our FAQs section where we’ve addressed key topics including order placement, shipping, and materials.
We offer a range of services including 3D modeling and engineering design, rapid prototyping, CNC machining, and 3D printing. We can assist with small-scale production, low-volume manufacturing, and custom parts for various industries.
To place an order, simply contact us with your project details. You can send us your design files (CAD, 3D models) or describe your requirements, and we will provide a quote and estimated lead time.
The timeline for receiving your parts depends on several factors, including the complexity of the design, the materials used, and the manufacturing method chosen. We evaluate each project individually and provide a personalized estimated delivery time based on your specific requirements. Once we have all the details, we will give you a clear timeline and keep you updated throughout the process to ensure on-time delivery.
We accept a variety of file formats including STL, STEP, IGES, and for 3D models and CAD files. If you’re unsure about your file type, feel free to contact us for assistance.
We offer a wide selection of materials, including metals (aluminum, steel, titanium), plastics (Nylon, POM, ABS), and composite materials. We will help you choose the right material based on your project requirements.
Yes, we are equipped to handle both small-batch and large-scale production runs. Our services are flexible, allowing us to meet the needs of various project sizes and industries.
Absolutely! We offer design support and can help refine your ideas, create 3D models, and provide engineering feedback to ensure manufacturability.